11 Harold Road, Upper Norwood, London, SE19 3PU - 020 8771 7727 - info@firststepdaynursery.co.uk 


The Director of First Step Day Nursery, Mrs Nargis Abbas, has over 25 years of experience running four different nurseries and working closely alongside her team to achieve the highest standards of Childcare within the Lambeth and Croydon areas.

She has a BA Hons in Early Childhood Studies and a Degree level in Management. She is passionate about child development and enjoys cooking on weekends with her grandson.


All of our staff are qualified and are required to go for frequent training and courses in order to stay up-to-date with the latest childcare regulations and educational techniques. We have First Aid qualified staff on the premises at all times, and all staff have completed Safeguarding, with a Safeguarding Designated Person also on the premises at all time.

We have a SENCO Officer within the Nursery, who works alongside outside agencies, such as a Speech Therapist, to provide the best possible care for any children who might need extra support. We passionately believe that children of all abilities deserve individual attention and we help to create a solid foundation for them moving forward. 

We also train Students on-site, who are working towards Level 2 and 3, who are then often hired as full time staff once they are fully qualified. We believe that this fosters a greater sense of community and allows our staff to work together in the best possible way.